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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Contact Info
- DiscountControllers.com
351 E. College St. , Iowa City, IA 52240
Phone: 801.938.4081
contact@discountcontrollers.com - Shipping & Delivery
- We offer you FREE United States Postal Service First-Class 2-5 business day shipping. You can also choose USPS Priority 2-3 business day and USPS Express overnight shipping at normal postage rates. All orders received before 4:00 PM CST are shipped out that same day. All orders received after 4:00 PM CST are shipped out the very next day.
You will receive a USPS tracking number via e-mail the moment your item has shipped. - Privacy & Security
- All the information you provide, including your credit card information, is secured using Secure Sockets Layer (SSL) encryption technology. We use SSL technology to prevent your information from being intercepted and read as it is transmitted over the Internet. In addition, our site is tested and certified daily to pass the HACKER SAFE Security Scan. Research indicates that sites remotely scanned for known vulnerabilities on a daily basis, such as those earning HACKER SAFE certification, prevent over 99% of hacker crime.
We request your email address so that we can email you an order confirmation. We request your phone number to contact you in case we need to give you an order update. Rest assured, we never rent or sell your contact information to anybody, for anything. - Returns & Replacements
- We pride ourselves on carrying high-quality items, and we hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, please contact our customer-care consultants at 1-866-942-1311 for a return authorization within 30 days of receipt. Please note, your return authorization number will expire 30 days after issuance.
- Ordering
- Ordering is easy and convenient! Simply select your favorite items, add them to your shopping cart and click "check out" for your order total. Once you have entered your shipping address, the shipping total will appear to the right of the "payment options" screen.
- Payment, Pricing & Promotions
- Orders can be placed online using Visa, MasterCard, American Express or Discover Cards. If you'd like to pay by check, your order must be placed by phone. After your order is placed, please send your check to:
ATTN: Customer Service Manager
Ordering Processing/Check Order
DiscountControllers.com
351 E. College St.
Iowa City, IA 52240
Please note that all orders by check or money order will be shipped upon receipt of payment. - Viewing Orders
- You can view your order history and order status anytime by logging into your account.
- Updating Account Information
- You can update your account information at anytime by logging into your account.
